BTCaspa Privacy Policy

BTCaspa.fyi ("BTCaspa", "we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, process, and protect your data when you use our cryptocurrency exchange aggregation platform.

We collect the minimum required scope of personal data to support your privacy rights while providing our services in partnership with ChangeNOW.

By using BTCaspa, you consent to the data practices described in this Privacy Policy.

2.1 Transaction Information

• Cryptocurrency wallet addresses you provide
• Transaction amounts and currency types
• Exchange transaction logs and status updates
• Transaction timestamps and completion data

2.2 Technical Information

• IP addresses and geolocation data
• Browser type, version, and user agent
• Operating system and device information
• Screen resolution and display settings
• Referral URLs and navigation patterns

2.3 Usage Data

• Pages visited and time spent on our platform
• Search queries and token preferences
• Click patterns and interaction data
• Error logs and performance metrics

2.4 Cookies and Tracking Technologies

• Session cookies for platform functionality
• Analytics cookies for usage tracking
• Preference cookies for user settings
• Third-party cookies from ChangeNOW integration

3.1 Service Provision

• Facilitate cryptocurrency exchanges through ChangeNOW
• Provide real-time exchange rates and estimates
• Track transaction status and completion
• Offer customer support for transaction issues

3.2 Platform Improvement

• Analyze usage patterns to improve user experience
• Optimize platform performance and reliability
• Develop new features based on user behavior
• Debug technical issues and enhance security

3.3 Legal and Security

• Comply with applicable laws and regulations
• Prevent fraud and unauthorized access
• Monitor for suspicious or illegal activities
• Respond to legal requests and court orders

4.1 ChangeNOW Partnership

As our primary exchange service provider, we share necessary transaction data with ChangeNOW to facilitate exchanges:

• Transaction amounts and currency pairs
• Wallet addresses for sending and receiving
• Transaction timing and preference data
• Technical information required for API functionality

4.2 Service Providers

We may share limited data with trusted third-party service providers for:

• Analytics and performance monitoring
• Cloud hosting and data storage
• Security and fraud prevention services
• Customer support and communication tools

4.3 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes and court orders
• Respond to law enforcement requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities

We implement comprehensive security measures to protect your data:

• Encryption: All network connections use SSL/TLS encryption
• Access Control: Strict access controls and authentication systems
• Monitoring: Automated security event monitoring and alerting
• Testing: Regular security vulnerability assessments and penetration testing
• Incident Response: Comprehensive incident response procedures
• Data Minimization: We collect and retain only necessary data

However, no internet transmission or storage system is 100% secure. We cannot guarantee absolute security but continuously work to protect your data.

We retain your data only as long as necessary for our legitimate business purposes:

• Transaction Data: Retained for up to 7 years for legal and regulatory compliance
• Usage Analytics: Aggregated and anonymized data retained indefinitely
• Error Logs: Retained for up to 1 year for troubleshooting
• User Preferences: Retained until you clear your browser data

Upon request, we will delete your personal data within two weeks, except where retention is required by law or for legitimate business purposes.

You have the following rights regarding your personal data:

• Access: Request information about data we collect and process
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain types of data processing
• Consent Withdrawal: Withdraw consent at any time
• Cookie Control: Refuse or limit cookie usage through browser settings

To exercise these rights, please contact us through our official channels. We will respond within 30 days of receiving your request.

BTCaspa uses cookies and similar tracking technologies to enhance your experience:

8.1 Essential Cookies

Required for basic platform functionality and cannot be disabled.

8.2 Analytics Cookies

Help us understand how users interact with our platform to improve services.

8.3 Preference Cookies

Remember your settings and preferences for a better user experience.

You can control cookie settings through your browser, but disabling certain cookies may affect platform functionality.

Your data may be transferred to and processed in countries other than your residence, including:

• Countries where our servers and service providers are located
• Saint Vincent and the Grenadines (ChangeNOW's jurisdiction)
• Other jurisdictions as required for service provision

We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify users through our platform or other communication channels
• Provide a reasonable notice period before changes take effect

Continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our official channels.

For data processing questions related to ChangeNOW's services, you may also contact ChangeNOW directly through their official support channels.