Support Center

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Get support for trading, technical issues, or questions about Kaspa tokens on BTCas.fyi

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Frequently Asked Questions

Trading & Swaps

How do I trade Kaspa tokens?

Connect your wallet and use our kMart aggregator to find the best rates across exchanges.

What are the trading fees?

Fees vary by exchange. We display all fees transparently before you confirm any trade.

Wallet Connection

Which wallets are supported?

We support Kasware, KasWallet, and other popular Kaspa wallets.

Is my wallet secure?

Yes, we never store your private keys. All transactions are signed locally in your wallet.

Token Information

How do I track my portfolio?

Visit the Portfolio page and connect your wallet to see your holdings and performance.

Where does price data come from?

We aggregate data from multiple exchanges including Kasplex for accurate pricing.

Technical Issues

Transaction is stuck or failed

Check the Kaspa block explorer for transaction status. Contact support if issues persist.

Website is loading slowly

Try refreshing the page or clearing your browser cache. We recommend using Chrome or Firefox.

Still need help?

Average response time: 24hr